Privacy Policy


KOUNOU COFFEE is a product provided by Kounou Co., Ltd. (hereinafter referred to as "we"). When you use our services, we may collect and use information about you. This Privacy Policy is intended to explain to you how we collect, use, store and share this information when you use our services, and how we provide you with access to, update, control and protect this information. This Privacy Policy is closely related to the KOUNOU COFFEE service you use. We hope you will read it carefully and, when necessary, make the choices you think are appropriate according to the instructions in this Privacy Policy. In this Privacy Policy, we try to use concise and clear language for the relevant technical terms, and provide links for further explanation to help you understand. Your use or continued use of our services means that you agree to our collection, use, storage and sharing of your information in accordance with this Privacy Policy. If you have any questions about this Privacy Policy or any related matters, please contact us at

1. Information We Collect

When we or our third-party partners provide services, we may collect, store and use the following information about you. If you do not provide the relevant information, you may not be able to register as our user or enjoy some of the services we provide, or you may not be able to achieve the desired effect of the relevant services. - Personal Information: The personal information you provide to us when you register for an account or use our services, such as your phone number and email address. - Location Information: Refers to the information about your location collected when you enable the location function of your device and use the location-based services we provide, including: - Your geographic location information collected through GPS or WiFi when you use our services with a location-enabled mobile device; - You can stop collecting your geographic location information by turning off the location function. - Log Information: Refers to the information that the system may collect through cookies, identifiers and related technologies when you use our services, including your device information, browsing information, click information, and store such information as log information to provide you with personalized user experience and ensure service security. You can refuse or manage the use of cookies, identifiers or related technologies through your browser settings.

2. Information Storage

2.1 Information Storage Methods and Terms
We will store your information in a secure manner, including local storage (such as using APP for data caching), databases and server logs. In general, we will only store your personal information for the time necessary to achieve the purpose of the service or as required by laws and regulations.
2.2   Geographic Location of Information Storage
In accordance with laws and regulations, we will store the personal information of users collected in China within China. At present, we will not transfer or store your personal information across borders. If we need to transfer or store your personal information across borders in the future, we will notify you of the purpose of the transfer, the recipient, the security measures and the security risks, and obtain your consent.
2.3 Notification of Discontinuation of Product or Service Operation
When our products or services are discontinued, we will notify you in the form of push notifications, announcements, etc., and delete your personal information or anonymize it within a reasonable period of time, unless otherwise provided by laws and regulations.

3. Information Security

We use various security technologies and procedures to prevent the loss, misuse, unauthorized access or disclosure of information. For example, in some services, we will use encryption technology (such as SSL) to protect the personal information you provide. However, please understand that due to the limitations of technology and various malicious ways, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information in the Internet industry. You need to understand that the system and communication network you use to access our services may have problems due to factors beyond our control.

4. How We Use Information

  • To provide you with services;
  • To be used for identity verification, customer service, security prevention, fraud monitoring, archiving and backup purposes when we provide services to you, to ensure the security of the products and services we provide to you;
  • To help us design new services and improve our existing services;
  • To better understand how you access and use our services, so that we can respond to your personalized needs in a targeted manner, such as language settings, location settings, personalized help services and instructions, or respond to you and other users in other ways;
  • To provide you with more relevant advertising instead of general advertising;
  • To evaluate and improve the effectiveness of advertising and other promotional and promotional activities in our services;
  • Software authentication or management of software upgrades;
  • To invite you to participate in surveys about our products and services.

5. Information Sharing

At present, we will not actively share or transfer your personal information to third parties. If there are other circumstances where we share or transfer your personal information or you need us to share or transfer your personal information to third parties, we will directly or confirm that the third party has obtained your explicit consent for the above actions. In order to place advertisements, evaluate and optimize the advertising effect, etc., we need to share your partial data with advertisers and their agents and other third-party partners, and require them to strictly abide by our measures and requirements for data privacy protection, including but not limited to processing in accordance with data protection agreements, letters of commitment and relevant data processing policies, avoiding identification of personal identity and ensuring privacy security. We will not share information that can be used to identify you with our partners (such as your name or email address) unless you explicitly authorize us to do so. We will not publicly disclose the personal information we collect. If we must disclose it publicly, we will notify you of the purpose of the disclosure, the type of information to be disclosed and the possible sensitive information involved, and obtain your explicit consent. As our business continues to develop, we may have mergers, acquisitions, asset transfers and other transactions. We will notify you of the relevant circumstances and continue to protect or require the new controller to protect your personal information in accordance with the standards required by laws and regulations and no lower than this Privacy Policy. In addition, according to relevant laws and regulations and national standards, in the following circumstances, we may share, transfer or publicly disclose personal information without obtaining your prior authorization and consent: - Those directly related to national security and defense security; - Those directly related to public security, public health and major public interests; - Those directly related to criminal investigation, prosecution, trial and execution of judgment; - For the purpose of protecting the major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the consent of the individual; - Personal information subjects who have publicly disclosed personal information to the public; - Personal information collected from legally publicly disclosed information, such as legal news reports and government information disclosure channels.

6. Your Rights

During your use of our services, we may provide you with corresponding operation settings according to the specific product, so that you can query, delete, correct or withdraw your relevant personal information. You can refer to the corresponding specific instructions for operation. In addition, we have also set up a complaint and reporting channel, and your opinions will be dealt with in a timely manner. If you are unable to exercise your personal information subject rights through the above channels and methods, you can submit your request through the contact information provided in this Privacy Policy, and we will respond to you in accordance with the provisions of laws and regulations. When you decide to stop using our products or services, you can apply to cancel your account. After the account is cancelled, we will delete or anonymize your personal information, unless otherwise provided by laws and regulations.

7. Changes

We may revise the terms of this Privacy Policy from time to time. When changes occur, we will prompt you with the new Privacy Policy when the version is updated, and explain the effective date to you. Please read the contents of the Privacy Policy after the change carefully. If you continue to use our services, it means that you agree to our processing of you

8. Protection of Minors

We encourage parents or guardians to guide minors under the age of eighteen to use our services. We recommend that minors encourage their parents or guardians to read this Privacy Policy and suggest that minors seek the consent and guidance of their parents or guardians before submitting personal information.